Privacy Policy
Section 1 – What Information Do We Collect?
When you make a purchase from Cole&Vera through our online store, we collect the personal information you provide during the checkout process. This may include your name, billing address, shipping address, email address, phone number and payment information.
When you browse our website, we may also automatically receive certain technical information, such as your Internet Protocol (IP) address, browser type, device information and operating system. This information helps us improve the performance, security and overall shopping experience of our website.
Email Marketing
With your permission, we may send you emails about new collections, product launches, promotions, special offers, store updates and other information related to Cole&Vera.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included at the bottom of our emails.
Section 2 – Consent
How Do We Obtain Your Consent?
When you provide personal information to complete a purchase, verify your payment method, place an order, arrange delivery, request a return or contact our customer service team, you consent to our collecting and using your information for those specific purposes.
If we request your personal information for an additional purpose, such as marketing communications, we will either ask for your explicit consent or provide you with the opportunity to decline.
How Can You Withdraw Your Consent?
If you change your mind after providing consent, you may withdraw your consent for us to contact you or continue collecting, using or disclosing your information, where applicable.
You can contact us at:
Email: info@colevera.com
Section 3 – Disclosure
We may disclose your personal information when required by law, when necessary to comply with legal obligations, protect our rights, investigate suspected fraud or misuse, or when you violate our Terms of Service or other applicable policies.
Section 4 – Shopify
Our online store is hosted by Shopify Inc.
Shopify provides the e-commerce platform that allows Cole&Vera to offer and sell products and services to you.
Your data may be stored through Shopify's data storage systems, databases and general Shopify applications. Shopify uses security measures designed to protect personal information stored on its systems.
Payments
If you choose a payment method provided through Shopify or one of our payment service providers, your payment information will be processed securely.
Payment information is encrypted and handled in accordance with applicable payment security standards, including the Payment Card Industry Data Security Standard (PCI DSS), where applicable.
Transaction information is retained only for as long as necessary to complete your purchase and comply with applicable legal, accounting and regulatory requirements.
For additional information about how Shopify processes personal information, please review Shopify's Privacy Policy and Terms of Service.
Section 5 – Third-Party Services
We work with third-party service providers that help us operate our online store and provide our services.
These providers may include:
- Payment processors
- Shipping and delivery providers
- Fraud prevention services
- Analytics providers
- Marketing and advertising platforms
- Customer service tools
- Order fulfillment partners
- Technology and hosting providers
These providers generally collect, use and disclose your information only to the extent necessary to perform the services they provide to us.
Certain third-party providers maintain their own privacy policies regarding the personal information they process.
We encourage you to review the privacy policies of the providers you interact with to understand how they handle your information.
Some service providers may operate from jurisdictions different from your own. As a result, information processed by those providers may be subject to the laws of the jurisdictions in which they operate.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy may no longer apply.
External Links
Our website may contain links to third-party websites.
Cole&Vera is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the applicable privacy policies before providing personal information to those websites.
Section 6 – Security
We take reasonable precautions and use commercially reasonable security measures designed to protect your personal information against unauthorized access, disclosure, loss, misuse, alteration or destruction.
Sensitive information transmitted through our website is protected using encryption technologies such as Secure Socket Layer (SSL).
Payment information is processed through secure payment providers that follow applicable industry security standards.
However, no method of electronic transmission or digital storage can be guaranteed to be completely secure.
Section 7 – Cookies
Like many e-commerce websites, Cole&Vera uses cookies and similar technologies to provide website functionality and improve your shopping experience.
Cookies may be used to:
- Remember your preferences
- Remember products in your shopping cart
- Process and maintain website sessions
- Improve website performance
- Analyze website traffic and visitor behavior
- Personalize content and marketing
- Measure advertising performance
- Improve website security
- Help prevent fraudulent activity
Shopify and some of our third-party service providers may also place cookies that are necessary for operating, analyzing and improving our online store.
Managing Cookies
Most browsers automatically accept cookies.
You can usually modify your browser settings to block, manage or delete cookies. Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.
Section 8 – Your Personal Information
Depending on where you live and the privacy laws applicable to you, you may have certain rights regarding your personal information.
These rights may include the ability to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain personal information
- Information about how your data is used
- Withdrawal of consent where processing is based on consent
To submit a privacy-related request, please contact our customer service team.
Email: info@colevera.com
We may need to verify your identity before completing certain requests.
Section 9 – Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time.
Changes become effective once the updated Privacy Policy is published on this page, unless otherwise stated.
If material changes are made, we may update this page to explain what information we collect, how we use it and under what circumstances it may be disclosed.
If Cole&Vera is acquired, merged with or transferred to another business, information may be transferred as part of that transaction so the new owner can continue providing products and services to our customers.
Customer Service
Opening Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 11:00 AM – 4:00 PM
Email: info@colevera.com
Company Details
Shop Name: Cole&Vera
Website: colevera.com
Company Name: VDV-installatietechniek
Registration Number: 90122399
Business Address:
Stevinweg 3d
Coevorden, Drenthe, 7741KT
Netherland
Last Updated: 24-08-2026